So, did my annual training/re-certification for the individual Marketplace (aka 404Care.gov):
[click to embiggen]
On the one hand, they've actually streamlined the process for those of us with prior certification, which is nice.
On the other, they've really gone to town on codifying what behaviors are kosher (helping clients set up an account) and which are not (setting one up for them). This latter seems, well, stupid, but of course they aren't interested in feedback.
Which is probably just as well...
On the other, they've really gone to town on codifying what behaviors are kosher (helping clients set up an account) and which are not (setting one up for them). This latter seems, well, stupid, but of course they aren't interested in feedback.
Which is probably just as well...
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