In case you were under any illusion that The DC Rocket Surgeons© have gained a single clue lo these past 6 years, well let's just disabuse ourselves of that notion.
Readers may recall that I did my annual Marketplace re-certification a few weeks ago, at which time I received a certificate (suitable for framing!) so attesting. You may imagine my surprise - my dismay - to then receive this in email this morning:
"Our records show you have not completed Marketplace registration and training for plan year 2019. To avoid losing your Marketplace access for Open Enrollment beginning on November 1, you must complete plan year 2019 registration by October 31."
What???
After a frantic phone call to the Exchange folks, including a 30+ minute time on hold, I was assured that this was an error on their part, and the nice man could only confirm that a blast-email with this misinformation was generated last evening.
Thankfully, I received this helpful update a few minutes ago:
"You may have recently received a message entitled “One Day Left Before You Lose Your Marketplace Access,” which stated that you had not completed Marketplace registration and training for plan year 2019. This message was sent in error." [emphasis in original]
One wonders, though, how many senior agents are still recovering from heart attacks caused by the message "sent in error."
Readers may recall that I did my annual Marketplace re-certification a few weeks ago, at which time I received a certificate (suitable for framing!) so attesting. You may imagine my surprise - my dismay - to then receive this in email this morning:
"Our records show you have not completed Marketplace registration and training for plan year 2019. To avoid losing your Marketplace access for Open Enrollment beginning on November 1, you must complete plan year 2019 registration by October 31."
What???
After a frantic phone call to the Exchange folks, including a 30+ minute time on hold, I was assured that this was an error on their part, and the nice man could only confirm that a blast-email with this misinformation was generated last evening.
Thankfully, I received this helpful update a few minutes ago:
"You may have recently received a message entitled “One Day Left Before You Lose Your Marketplace Access,” which stated that you had not completed Marketplace registration and training for plan year 2019. This message was sent in error." [emphasis in original]
One wonders, though, how many senior agents are still recovering from heart attacks caused by the message "sent in error."
from InsureBlog https://ift.tt/2Pv3Hj4
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